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Frequently Asked Questions About Trading E-Currencies

If you are Indian Customer Visit Here for FAQ

What countries residents can trade Digital Points ?

We accept orders from all countries except USA, IRAN, Nigeria Residents around the world and Local bank cash depsoit option is available in India, Singapore, Malaysia, Nepal etc.


Do I need to have a bank account with same bank for Cash Deposit to your bank account ?

No, it is not necessary for you to have a bank account with our bank. You can simply go to any bank branch in your city and deposit cash to our bank account.


Do you accept net transfer payment to your bank account ?

It is decided case to case basis, we may ask customer to submit the Photo ID proof, Utility Bill and the bank statement copy to us for net transfer payments.


Which E-currencies your company allow to trade ?

We allow trades in Perfect Money, Webmoney Z, Payza, Egopay , Moneybooker, Paypal, C-gold, OKPay, Neteller, SolidTrustPay, Bitcoin etc.


Do you purchase or exchange paypal ?

we only sell Paypal Funds and we do not accept customers Paypal Funds.


Do you purchase or exchange Moneybooker ?

we only sell moneybooker and we do not accept customers moneybooker funds unless he has purchased from us in the past.


What is the Process for E-Currencies Purchase ?

There are few simple steps that you have to follow -

1. Check rates in Buy section for your country and Place a Buy Order at the site .
2. Our staff will check your order and send you payment details via email to make payments.
3. After the payment is made by you, email us the confirmation.
4. After payment verification we will send e-currency to your account as per details given in the Order Form.



What is the Process for E-Currencies Sale ?

There are few simple steps that you have to follow -

1. Check rates in Sell section for your country Place a Sell Order at the site.
2. Our staff will check your order and send you details via email to make payments to our E-currency account.
3. After the payment is made by you, email us the confirmation.
4. We will verify your payment and send payment to your account as per details given in the Order Form.
5. Payments are made same day of receiving the e-currencies, mostly it is paid with in hours of receiving e-currency.



What is the Process for E-Currencies Exchange ?

There are few simple steps that you have to follow -

1. Check rates in Exchange section and Place a Exchange Order at the site.
2. Our staff will check your order and send you details via email to make payments to our E-currency account.
3. After the payment is made by you, email us the confirmation.
4. We will verify your payment and send payment to your Desired e-currency as per details given in the Order Form.
5. Payments are made mostly same day of receiving the e-currencies, mostly it is completed with in hours of receiving e-currency.



Is the rates given at the site are latest ?

Yes we try our best, we update our site rates few times a day based on our E-currency stock and market conditions. Every order is replied manually with final quote



How Long it takes to complete the order ?

Most of the orders are Processed in 12-24 Business hours (One Business day has 12-14 business hours only), If you need the urgent processing then you should opt for Express Order.



What is Express Order ?

Express Orders are processed same day with in few business hours of receiving the payments but you have to pay Extra Fee of 1.0% or USD 2 (Two) which ever is heigher.



What payment mode are available for Buying E-currency from Ecurrencyzone ?

We accept payments via various mode like Bank Wire transfer to company account,Citibank GLobal Funds Transfer, Moneygram , Local bank Deposits. Local bank accounts payment is available in Malaysia, Singapore, India, Nepal etc., more countries will be added soon.



I am a repeat customer, Can I deposit to your bank account direct used in previous order ?

Strictly NOT Allowed. We allocate Bank account for every order manually, If you depsoit to our bank account without asking us you will forfiet the amount.



What is the minimum amount I can Trade with your company ?

It depends on which country you are from, Minimum we trade for any e-currency is 50 USD with minimum fee charged as 7 USD. For exchange order between two currency there is no minimum amount limit to trade but minimum processing fee for any exchange order is 7 USD.



What payment mode are available for Selling E-currency to Ecurrencyzone ?

We can make payments via various mode like Bank Wire transfer,Citibank GLobal Funds Transfer, Visa Card Transfer, Master Card Transfer, Moneygram , Local bank Deposits. Local bank accounts payment is available in Malaysia, Singapore, India, Nepal only, more countries will be added soon.












Selva - 2017-01-20 : Fast money transfer

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4 - Jan - 2016 : Sell your digital currencies at Best Price !!. Details>>

01 - Apr - 2015 : Accredited By Payza as authorised exchanger. Details>>

01 - Feb - 2015 : Accredited By Payco as authorised exchanger. Details>>

21 - Dec - 2012 : Accredited By Egopay as authorised exchanger. Details>>

21 - Sep - 2012 : Accredited By SolidtrustPay as authorised exchanger. Details>>

1 - Jun - 2011 : Accredited By OKpay as authorised exchanger. Details>>

8 - Oct - 2009 : Accredited By Perfectmoney as authorised exchanger. Details>>

8 - Oct - 2009 : Accredited By C-gold as authorised exchanger. Details>>

News archive >>

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